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Knowledge Access and Leverage

"I can't find my stuff."

"You can't find someone else's work unless you think like they do."

"I know there's useful content in our portal, but I don't know where it is, or how to find it."

Getting the right content at the right time - when the phone rings, when the clock is ticking on a filing - is critical to competing in today's legal industry. Finding what you need - prior client documents, knowledge management content, client news - is about more than pure search in today's complex information environments.

ii3 and our clients have implemented Recommind Decisiv Search, Autonomy IUS and Microsoft FAST. Enterprise search delivers fantastic value, almost out of the box. But we also need to account for how information is organized from the ground up in law firms. Our goal is to combine usability and findability by leveraging search, navigation, taxonomy and workflow to create powerfully architected information systems.

The hard part of knowledge access and leverage is combining these elements. The easy part? Being a lawyer who finds what they're looking for. The first time.


 

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